Conn's HomePlus Reviews
Conn's HomePlus has an overall rating of 4.5 based on 2 reviews. Customer feedback on Conn's HomePlus is mixed: Conn's HomePlus reviewers highlight positive aspects like wide selection of products, competitive pricing, helpful customer service and easy online shopping experience, which strongly appeal to budget-conscious shoppers, families looking for home appliances, and individuals seeking furniture and electronics. However, Conn's HomePlus is often criticized for its delivery delays, limited warranty options, occasional product quality issues and customer service response times.
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All Conn's HomePlus Reviews (2)
Lucy.Bowman
November 11, 2020
"Delivery Experience on a Sunday"
On November 8, 2020, I was supposed to get my delivery from a third-party service. I spent the whole day at home waiting, but no package showed up. You can guess how frustrated I was! I called the company and spoke with the manager, Mr. Donya, who was super patient and understanding. As he promised, my delivery finally arrived on Tuesday. Big thanks to him for going the extra mile and putting customers first! However, the warehouse manager on that Sunday was quite rude, and I expected better behavior from someone in her position. As a customer, I’d really appreciate it if you could avoid vague time slots like 3 to 6. Just saying, I’ll be around no later than six so I’m not stuck waiting all day. Also, if a delivery is missed and no one’s home, a note on the door would clear up a lot of confusion. Once again, huge thanks to Mr. Donya for saving the day!
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goldenbird191
March 10, 2019
"Pleasant Shopping Experience"
Had a great time with the customer support and the pricing was just right. Overall, a solid experience!
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